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Common Issues

Apps Won’t Start

  • Check that Docker is running: sudo systemctl status docker
  • Ensure you have enough disk space: df -h
  • Check the Log Viewer for error messages

Can’t Access Dashboard

  • Verify the server IP address
  • Check that Companion Home is running: docker compose ps
  • Try accessing via http://<ip>:80 or the custom port you configured

App Store is Empty

  • Check your internet connection
  • The app store repository may need to be re-pulled. Try restarting Companion Home

Portal Pairing Fails

  • Ensure your Hub has outbound internet access
  • Check that the pairing code hasn’t expired
  • Try generating a new pairing code

If your issue isn’t listed here, check Getting Help.

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