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DocumentationTroubleshootingCommon Issues

Common Issues

Apps won’t start

  • Check Docker is running: docker info or cihub status
  • Ensure enough disk space: df -h and docker system df
  • Check the Log Viewer or cihub app logs <name>

Can’t access dashboard

  • Verify Hub is running: cihub status or check Docker Desktop
  • Try http://localhost:5002 (default API/dashboard port)
  • On a remote server, use the server IP or Tailscale IP from Settings β†’ Network

App Store is empty

  • Check internet connectivity
  • Restart Hub: cihub down && cihub up prod --detached
  • Verify App Store URL in Settings if using a custom store

Portal pairing fails

  • Generate a fresh pairing code in Portal (codes are single-use)
  • Ensure Hub has outbound internet access
  • See Device Pairing for reset steps

AI models not loading

  • Install Ollama on the host: ollama.comΒ 
  • Set OLLAMA_HOST=0.0.0.0:11434 if containers can’t reach Ollama
  • Run cihub models list to verify connectivity

Tailscale not connecting

  • Complete authentication in the popup window
  • Wait 5–10 seconds, then refresh Settings β†’ Network
  • See Tailscale troubleshooting

For Docker-specific issues, see Docker Issues. For other problems, see Getting Help.

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