Common Issues
Apps Won’t Start
- Check that Docker is running:
sudo systemctl status docker - Ensure you have enough disk space:
df -h - Check the Log Viewer for error messages
Can’t Access Dashboard
- Verify the server IP address
- Check that Companion Home is running:
docker compose ps - Try accessing via
http://<ip>:80or the custom port you configured
App Store is Empty
- Check your internet connection
- The app store repository may need to be re-pulled. Try restarting Companion Home
Portal Pairing Fails
- Ensure your Hub has outbound internet access
- Check that the pairing code hasn’t expired
- Try generating a new pairing code
If your issue isn’t listed here, check Getting Help.
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